Terms and conditions

At ***INSERT BUSINESS NAME*** we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to ***INSERT BUSINESS EMAIL*** or by writing to us at: ***INSERT BUSINESS ADDRESS***. Alternatively, you can telephone us on ***INSERT BUSINESS TEL***.   WHO ARE WE? We’re ***INSERT BUSINESS NAME***, a ***INSERT BUSINESS SERVICE YOU OFFER***    HOW DO WE COLLECT INFORMATION FROM YOU? We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive one of our monthly newsletters.

What type of information is collected from you? The personal information we collect might include your name, address, telephone number, email address, IP address, and information regarding what website pages are accessed and when. 

HOW IS YOUR INFORMATION USED? We may use this information to:  
  • Seek your views or comments on the service we provide.
  • Send you requested product or service information.
  • Notify you of changes to our service.
  • Send you communication via your chosen route of newsletters and campaigns which you have requested and may be of interest.
  WHO HAS ACCESS TO YOUR INFORMATION? We will not sell or rent your information to third parties. We will not share your information with third parties for external marketing purposes.   INFORMATION SHARING We will only share your personal information with third parties in the ways that are described in this Privacy Policy. We may provide your personal information to companies that help us with our business activities such as delivering email newsletters. These companies are authorized to use your personal information only as necessary to provide these services. We may also share your personal information as required by law or to respond to a government request, or in connection with a corporate change.  We will not provide your details to any other third party without your prior consent.   YOUR CHOICES You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about services, events and promotions then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email ***INSERT BUSINESS EMAIL*** or by writing to us at: ***INSERT BUSINESS ADDRESS***. Alternatively, you can telephone us on ***INSERT BUSINESS TEL***.

 HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: ***INSERT BUSINESS EMAIL*** or by writing to us at: ***INSERT BUSINESS ADDRESS***. Alternatively, you can telephone us on ***INSERT BUSINESS TEL***.   SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.   Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.   PROFILING We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.   USE OF ‘COOKIES’ This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ]. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.   LINKS TO OTHER WEBSITES Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and we recommend you check the policy of that third party site.   CHANGES TO THIS POLICY By using our site, you agree to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we plan to make a significant change to the way in which we collect, use, and/or share your personal information, we will send an email to users who have provided an email address or post a notice on our site prior to the change becoming effective. Please review this page from time to time for the latest information on our privacy policy.

CONTACTING US If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us: ***INSERT BUSINESS ADDRESS***. Or you can phone us on ***INSERT BUSINESS TEL*** or email us at ***INSERT BUSINESS EMAIL***.

REVIEW OF THIS POLICY We keep this Policy under regular review. This Policy was last updated in ***INSERT DATE (MONTH AND YEAR)***.